Retention that runs every week.
Not when there is time.
Your best customers leave quietly. Commerce365 watches order history and Klaviyo engagement, spots the moment customers start to lapse and drafts the segment and campaign to bring them back. Sends always wait for your approval.
Brands using Commerce365
How it works
From customer data to a campaign in your inbox
“Every week, find customers who are past their normal reorder moment. Create the Klaviyo segment and draft a winback campaign for my approval.” An instruction you can give an agent, word for word.
Catch segments before they decay
Segment Decay Detector and VIP Tier Promoter keep your lists honest.
See which segments are shrinking or going quiet, who has earned VIP treatment and which carts are being abandoned and why. Each finding links to the Klaviyo list it came from.
Nothing sends without you
Campaign sends, flow triggers and discounts always queue for approval.

A record of every change
Approve from the inbox, from Slack or from the approval email. Everything that was changed is in the activity log, with who approved it.
How a run goes
From data to an approved change
Playbooks behind this use case
Install one and adjust the instruction
Connected to all your data
Works with Shopify, Klaviyo and Meta Ads and more. Sign in once per platform and set what may be read or changed.
Shopify
Klaviyo
Meta Ads
Google Analytics
HubSpot
Slack
Google Sheets
Your customers, your call
No email leaves without your approval
Also in Commerce365
The rest of the team behind retention
Common questions
What can agents do in Klaviyo?
Read campaign and flow reports, lists and segments, and create segments, templates and campaigns. They can also change a flow’s status. Sending always needs your approval.
Does it replace Klaviyo?
No. Klaviyo stays your email platform. Commerce365 adds the analysis across Shopify and ads, and does the preparation work.
Can agents hand out discounts?
Only with approval. Discounts, refunds and sends always wait for a person, also in Autopilot mode.
Which playbooks cover retention?
Segment Decay Detector, Winback Window Finder, VIP Tier Promoter, Review Harvester and Cart Abandonment Analyst.
Do I need a data team?
No. You connect Shopify and Klaviyo with a login, and install the playbooks from the gallery.




















