New: Studio turns one product photo into a set of ads. See Studio

New: Studio turns one product photo into a set of ads. See Studio

New: Studio turns one product photo into a set of ads. See Studio

Approval card proposing a Klaviyo winback segment and draft campaign
Approval card proposing a Klaviyo winback segment and draft campaign

Retention that runs every week.

Not when there is time.

Your best customers leave quietly. Commerce365 watches order history and Klaviyo engagement, spots the moment customers start to lapse and drafts the segment and campaign to bring them back. Sends always wait for your approval.

Brands using Commerce365

  • 8848 Altitude logo
  • Beachlife logo
  • Duquezzi logo
  • Gentlemen Mode logo
  • JHP Fashion logo
  • John Beerens logo
  • Kuyichi logo
  • Loftymanner logo
  • Lots of Goodies logo
    Lots of Goodies logo
  • No Excess logo
  • Olivia & Kate logo
  • Prescan logo
  • Rogelli logo
  • Tenderflame logo
  • Zusss logo
  • 8848 Altitude logo
  • Beachlife logo
  • Duquezzi logo
  • Gentlemen Mode logo
  • JHP Fashion logo
  • John Beerens logo
  • Kuyichi logo
  • Loftymanner logo
  • Lots of Goodies logo
  • No Excess logo
  • Olivia & Kate logo
  • Prescan logo
  • Rogelli logo
  • Tenderflame logo
  • Zusss logo

How it works

From customer data to a campaign in your inbox

Sales volume

Q4

Oct

478

Nov

664

Dec

297

Know your winback window

Winback Window Finder works out when repeat orders normally happen for your store and who is now past that point.

Sales volume

Q4

Oct

478

Nov

664

Dec

297

Know your winback window

Winback Window Finder works out when repeat orders normally happen for your store and who is now past that point.

Sales volume

Q4

Oct

478

Nov

664

Dec

297

Know your winback window

Winback Window Finder works out when repeat orders normally happen for your store and who is now past that point.

Proposed Klaviyo segment for customers who are about to lapse

A draft, not a to-do

The agent creates the Klaviyo segment and a draft campaign, and puts both in your inbox with the reasoning.

Proposed Klaviyo segment for customers who are about to lapse

A draft, not a to-do

The agent creates the Klaviyo segment and a draft campaign, and puts both in your inbox with the reasoning.

Proposed Klaviyo segment for customers who are about to lapse

A draft, not a to-do

The agent creates the Klaviyo segment and a draft campaign, and puts both in your inbox with the reasoning.

“Every week, find customers who are past their normal reorder moment. Create the Klaviyo segment and draft a winback campaign for my approval.” An instruction you can give an agent, word for word.

Background

Activity

December

Background

Activity

December

Catch segments before they decay

Segment Decay Detector and VIP Tier Promoter keep your lists honest.

See which segments are shrinking or going quiet, who has earned VIP treatment and which carts are being abandoned and why. Each finding links to the Klaviyo list it came from.

Nothing sends without you

Campaign sends, flow triggers and discounts always queue for approval.

Agent permission settings with campaign sends switched off
Activity log listing approved changes with an undo button

A record of every change

Approve from the inbox, from Slack or from the approval email. Everything that was changed is in the activity log, with who approved it.

How a run goes

From data to an approved change

01

Connect

Shopify and Klaviyo, so order history and email engagement sit side by side.

01

Connect

Shopify and Klaviyo, so order history and email engagement sit side by side.

02

Measure

The agent works out how long customers normally take to order again.

02

Measure

The agent works out how long customers normally take to order again.

03

Spot

It finds who is past that point, which segments are shrinking and who earned VIP status.

03

Spot

It finds who is past that point, which segments are shrinking and who earned VIP status.

04

Draft

A segment and a campaign are prepared in Klaviyo and put in your inbox.

04

Draft

A segment and a campaign are prepared in Klaviyo and put in your inbox.

05

Send

Nothing goes out until you approve. The results come back in next week’s report.

05

Send

Nothing goes out until you approve. The results come back in next week’s report.

Playbooks behind this use case

Install one and adjust the instruction

Sales volume

Q4

Oct

478

Nov

664

Dec

297

Winback Window Finder

Finds the moment customers usually reorder and who has passed it.

Sales volume

Q4

Oct

478

Nov

664

Dec

297

Winback Window Finder

Finds the moment customers usually reorder and who has passed it.

Sales volume

Q4

Oct

478

Nov

664

Dec

297

Winback Window Finder

Finds the moment customers usually reorder and who has passed it.

Activity

December

Segment Decay Detector

Shows which Klaviyo segments are shrinking or going quiet.

Activity

December

Segment Decay Detector

Shows which Klaviyo segments are shrinking or going quiet.

Activity

December

Segment Decay Detector

Shows which Klaviyo segments are shrinking or going quiet.

Performance

Revenue

J

A

S

O

N

D

VIP Tier Promoter

Identifies customers who earned VIP treatment and proposes how to reward them.

Performance

Revenue

J

A

S

O

N

D

VIP Tier Promoter

Identifies customers who earned VIP treatment and proposes how to reward them.

Performance

Revenue

J

A

S

O

N

D

VIP Tier Promoter

Identifies customers who earned VIP treatment and proposes how to reward them.

Background

Meet Commerce365

30 minutes, with your own data

Background

Meet Commerce365

30 minutes, with your own data

Background

Connect

your commerce data

Shopify

Meta

K

Klaviyo

Background

Connect

your commerce data

Shopify

Meta

K

Klaviyo

Connected to all your data

Works with Shopify, Klaviyo and Meta Ads and more. Sign in once per platform and set what may be read or changed.

  • Shopify

  • Klaviyo

  • Meta Ads

  • Google Analytics

  • HubSpot

  • Slack

  • Google Sheets

Also in Commerce365

The rest of the team behind retention

Agents

Recurring jobs on a schedule, from 39 playbooks or your own instruction.

Agents

Recurring jobs on a schedule, from 39 playbooks or your own instruction.

Chat

Ask anything and get an answer from live store, ads and email data.

Chat

Ask anything and get an answer from live store, ads and email data.

Dashboards

Seven ready-made boards and your own widgets, refreshed daily.

Dashboards

Seven ready-made boards and your own widgets, refreshed daily.

Studio

Ad images and clips from one product photo, published to Meta.

Studio

Ad images and clips from one product photo, published to Meta.

Shop builder

Change your theme by describing it, on an unpublished copy.

Shop builder

Change your theme by describing it, on an unpublished copy.

Claude and ChatGPT

Use Commerce365 as a connector in the assistant you already use.

Claude and ChatGPT

Use Commerce365 as a connector in the assistant you already use.

Common questions

What can agents do in Klaviyo?

Read campaign and flow reports, lists and segments, and create segments, templates and campaigns. They can also change a flow’s status. Sending always needs your approval.

Does it replace Klaviyo?

No. Klaviyo stays your email platform. Commerce365 adds the analysis across Shopify and ads, and does the preparation work.

Can agents hand out discounts?

Only with approval. Discounts, refunds and sends always wait for a person, also in Autopilot mode.

Which playbooks cover retention?

Segment Decay Detector, Winback Window Finder, VIP Tier Promoter, Review Harvester and Cart Abandonment Analyst.

Do I need a data team?

No. You connect Shopify and Klaviyo with a login, and install the playbooks from the gallery.

Start with Commerce365

Start with Commerce365

Start with Commerce365