New: Studio turns one product photo into a set of ads. See Studio
New: Studio turns one product photo into a set of ads. See Studio
New: Studio turns one product photo into a set of ads. See Studio
Frequently Asked Questions
General
Pricing
Integrations
What is Commerce365?
An AI team for your Shopify store. You connect Shopify, your ad accounts and email, and agents do recurring work such as budget checks, product content, stock reviews and weekly reports.
Which platforms does it connect to?
Shopify, Meta Ads, Google Ads, Klaviyo, Google Analytics, Search Console, Tag Manager, TikTok Ads, Pinterest, LinkedIn, HubSpot, Google Sheets and Slack. It also works as a connector in Claude and ChatGPT.
Do agents change things without asking?
You choose per agent. Observe only reports, Suggest queues every change, and Autopilot applies small, safe edits such as tags and alt text. Campaigns, sends, discounts, refunds, deletes and bulk changes always wait for your approval.
How long does setup take?
Connecting Shopify and your other platforms is a matter of signing in. Install a playbook and you can run your first agent the same day.
What does it cost?
Plans start at €49 a month, with a free plan to try chat and a 14-day trial. Each plan includes monthly AI credits and you can top up.
Where is my data stored?
The database is hosted in the EU and each organisation’s data is isolated. AI processing uses model providers that may be outside the EEA. Details are on the privacy and terms page.
Who is behind Commerce365?
Commerce365 is built in Amsterdam by Flatline Agency, a Shopify Platinum Partner.
What plans are there?
Free, Plus (€49 a month), Pro (€99 a month) and Max (€299 a month). Each paid plan includes more agents, integrations, seats and monthly credits than the one before.
What are credits?
Credits pay for AI work such as agent runs, chat answers and generating creative. One credit is worth €0.05.
Can I buy extra credits?
Yes. Top-ups are 100 credits for €5, 500 for €25 and 1,000 for €50.
Is there a free trial?
Yes. Paid plans start with a 14-day trial, and the free plan includes chat and 50 credits a month.
How am I billed?
Through your Shopify account. The subscription appears on your Shopify invoice.
Which plan has the playbook gallery?
Pro and Max include the gallery of ready-made agents, PDF export and team management. Plus includes chat, agents, reports and the inbox.
Can I change plans later?
Yes. You can upgrade or downgrade from the settings in the app.
Which platforms can I connect?
Shopify, Meta Ads, Google Ads, Klaviyo, Google Analytics, Search Console, Tag Manager, TikTok Ads, Pinterest, LinkedIn, HubSpot, Google Sheets and Slack.
Can I limit what Commerce365 may do per platform?
Yes. Each connector can be set to read only, read and write, or blocked.
Does it work with Claude and ChatGPT?
Yes. Commerce365 is available as a connector in both, with the same permissions and a preview and confirm step for writes.
Can I connect tools that are not on the list?
Yes. You can add third-party MCP servers from a directory, such as Stripe, Gorgias, Notion or Ahrefs, or add your own by URL.
Do you connect to ERP systems?
Its perfect can be connected read-only for articles, stock, purchase orders and cost prices. Exact Online is planned.
Can I connect several ad accounts?
Yes, and you can limit an agent to the ad accounts it should work on.
How are my logins stored?
You sign in with each platform’s own login. The resulting access tokens are stored encrypted.
General
Pricing
Integrations
What is Commerce365?
An AI team for your Shopify store. You connect Shopify, your ad accounts and email, and agents do recurring work such as budget checks, product content, stock reviews and weekly reports.
Which platforms does it connect to?
Shopify, Meta Ads, Google Ads, Klaviyo, Google Analytics, Search Console, Tag Manager, TikTok Ads, Pinterest, LinkedIn, HubSpot, Google Sheets and Slack. It also works as a connector in Claude and ChatGPT.
Do agents change things without asking?
You choose per agent. Observe only reports, Suggest queues every change, and Autopilot applies small, safe edits such as tags and alt text. Campaigns, sends, discounts, refunds, deletes and bulk changes always wait for your approval.
How long does setup take?
Connecting Shopify and your other platforms is a matter of signing in. Install a playbook and you can run your first agent the same day.
What does it cost?
Plans start at €49 a month, with a free plan to try chat and a 14-day trial. Each plan includes monthly AI credits and you can top up.
Where is my data stored?
The database is hosted in the EU and each organisation’s data is isolated. AI processing uses model providers that may be outside the EEA. Details are on the privacy and terms page.
Who is behind Commerce365?
Commerce365 is built in Amsterdam by Flatline Agency, a Shopify Platinum Partner.
What plans are there?
Free, Plus (€49 a month), Pro (€99 a month) and Max (€299 a month). Each paid plan includes more agents, integrations, seats and monthly credits than the one before.
What are credits?
Credits pay for AI work such as agent runs, chat answers and generating creative. One credit is worth €0.05.
Can I buy extra credits?
Yes. Top-ups are 100 credits for €5, 500 for €25 and 1,000 for €50.
Is there a free trial?
Yes. Paid plans start with a 14-day trial, and the free plan includes chat and 50 credits a month.
How am I billed?
Through your Shopify account. The subscription appears on your Shopify invoice.
Which plan has the playbook gallery?
Pro and Max include the gallery of ready-made agents, PDF export and team management. Plus includes chat, agents, reports and the inbox.
Can I change plans later?
Yes. You can upgrade or downgrade from the settings in the app.
Which platforms can I connect?
Shopify, Meta Ads, Google Ads, Klaviyo, Google Analytics, Search Console, Tag Manager, TikTok Ads, Pinterest, LinkedIn, HubSpot, Google Sheets and Slack.
Can I limit what Commerce365 may do per platform?
Yes. Each connector can be set to read only, read and write, or blocked.
Does it work with Claude and ChatGPT?
Yes. Commerce365 is available as a connector in both, with the same permissions and a preview and confirm step for writes.
Can I connect tools that are not on the list?
Yes. You can add third-party MCP servers from a directory, such as Stripe, Gorgias, Notion or Ahrefs, or add your own by URL.
Do you connect to ERP systems?
Its perfect can be connected read-only for articles, stock, purchase orders and cost prices. Exact Online is planned.
Can I connect several ad accounts?
Yes, and you can limit an agent to the ad accounts it should work on.
How are my logins stored?
You sign in with each platform’s own login. The resulting access tokens are stored encrypted.
General
Pricing
Integrations
What is Commerce365?
An AI team for your Shopify store. You connect Shopify, your ad accounts and email, and agents do recurring work such as budget checks, product content, stock reviews and weekly reports.
Which platforms does it connect to?
Shopify, Meta Ads, Google Ads, Klaviyo, Google Analytics, Search Console, Tag Manager, TikTok Ads, Pinterest, LinkedIn, HubSpot, Google Sheets and Slack. It also works as a connector in Claude and ChatGPT.
Do agents change things without asking?
You choose per agent. Observe only reports, Suggest queues every change, and Autopilot applies small, safe edits such as tags and alt text. Campaigns, sends, discounts, refunds, deletes and bulk changes always wait for your approval.
How long does setup take?
Connecting Shopify and your other platforms is a matter of signing in. Install a playbook and you can run your first agent the same day.
What does it cost?
Plans start at €49 a month, with a free plan to try chat and a 14-day trial. Each plan includes monthly AI credits and you can top up.
Where is my data stored?
The database is hosted in the EU and each organisation’s data is isolated. AI processing uses model providers that may be outside the EEA. Details are on the privacy and terms page.
Who is behind Commerce365?
Commerce365 is built in Amsterdam by Flatline Agency, a Shopify Platinum Partner.
What plans are there?
Free, Plus (€49 a month), Pro (€99 a month) and Max (€299 a month). Each paid plan includes more agents, integrations, seats and monthly credits than the one before.
What are credits?
Credits pay for AI work such as agent runs, chat answers and generating creative. One credit is worth €0.05.
Can I buy extra credits?
Yes. Top-ups are 100 credits for €5, 500 for €25 and 1,000 for €50.
Is there a free trial?
Yes. Paid plans start with a 14-day trial, and the free plan includes chat and 50 credits a month.
How am I billed?
Through your Shopify account. The subscription appears on your Shopify invoice.
Which plan has the playbook gallery?
Pro and Max include the gallery of ready-made agents, PDF export and team management. Plus includes chat, agents, reports and the inbox.
Can I change plans later?
Yes. You can upgrade or downgrade from the settings in the app.
Which platforms can I connect?
Shopify, Meta Ads, Google Ads, Klaviyo, Google Analytics, Search Console, Tag Manager, TikTok Ads, Pinterest, LinkedIn, HubSpot, Google Sheets and Slack.
Can I limit what Commerce365 may do per platform?
Yes. Each connector can be set to read only, read and write, or blocked.
Does it work with Claude and ChatGPT?
Yes. Commerce365 is available as a connector in both, with the same permissions and a preview and confirm step for writes.
Can I connect tools that are not on the list?
Yes. You can add third-party MCP servers from a directory, such as Stripe, Gorgias, Notion or Ahrefs, or add your own by URL.
Do you connect to ERP systems?
Its perfect can be connected read-only for articles, stock, purchase orders and cost prices. Exact Online is planned.
Can I connect several ad accounts?
Yes, and you can limit an agent to the ad accounts it should work on.
How are my logins stored?
You sign in with each platform’s own login. The resulting access tokens are stored encrypted.
