AI agent

Software that does a defined job on its own schedule, inside limits you set.

What it means in practice

An agent has an instruction, a schedule and permissions. It reads data, decides what should happen and either reports, proposes or applies it. That is different from a chatbot, which waits for a question.

In Commerce365

Commerce365 has 39 ready-made agents, called playbooks, and lets you write your own.

Background

See the terms in practice